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Frequently asked questions
Kenya visa

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General questions

Do I need a visa for Kenya?

Travelers with Dutch and Belgian nationality require a visa for Kenya, both tourist and business.
Children up to the age of 15 do not need a visa.
If you only have a transfer in Kenya, during a flight to another country, and do not leave the airport, you do not need a visa.

Which types of visa are available for Kenya?

Two types of visas are available for Kenya, namely an electronic and a physical visa.
You can apply for an electronic visa (e-visa) if you want to stay in Kenya for less than 90 days. You can easily apply for this visa via our website. This will be sent to you by email after treatment and you can print it yourself and attach it to your passport before traveling to Kenya.
If you want to stay in Kenya for more than 90 days or if you do not meet the conditions of the electronic visa, you must apply for a physical visa. Contact us if you need help with this proces.

How many times can I enter Kenya on one visa?

With the visa for both tourist and business purposes, with a validity of 90 days, a one-time entry applies.
If you want to enter Kenya several times, you must apply for a business multiple-entry (valid for 1 year) business visa. Tourists cannot obtain a multiple entry visa for Kenya, since this visa is only meant for business travelers.

What should I do after receiving the visa?

After granting the visa for Kenya you will immediately receive an email with a link where you can download and print the visa. Keep the printed visa with your passport so that you can show it at passport control in Kenya.

Do children need to obtain their own visa for Kenya?

Every person aged 16 and over needs a visa to travel in Kenya.
Children up to the age of 15 do not need a visa for Kenya. They must have their own passport that is valid for at least six months upon arrival.

Am I allowed to work on the Kenyan e-visa?

A business trip is allowed if you clearly state this on the application form at the destination. When applying for a business visa, you may only work for an employer based outside Kenya. If you want to join a Kenyan employer, you will have to apply for a special permit at the Kenyan consulate. Please contact us to guide you in this.

How long can I stay in Kenya?

For both the tourist and the business visa for Kenya, a maximum stay of 90 consecutive days applies.

Do I have to travel on the date stated on my application?

No, you do not have to, Note: You can only travel within the validity dates stated on the visa for Kenya. If you have changed your trip and it is no longer within the validity of the visa, you must apply for a new visa.

How much does the Kenya visa cost?

The costs for both the tourist and business single-entry (valid for 90 days) visa for Kenya are € 86.95
This includes processing costs, consular costs, transaction costs (with iDeal / bancontact payment) and VAT. You can also use an urgent procedure in which a surcharge will be charged. The amount of these surcharges depends on the desired delivery time and visa type. Information about the surcharges and rates can be found on the costs page of the Kenya visa.

Application related questions

How can I apply for a Kenyan e-visa?

The procedure for applying for the visa for Kenya starts easily online with us. To do this, open the online application form. After filling in all the details of the traveler (s) concerned, the application can be paid very simply. That is possible with iDeal, Bancontact, Paypal or with Credit Card. When the payment has been completed you will receive (within a maximum of 1 hour) an email from us with instructions on how to deliver the required documents.

When can I order the Kenyan visa?

Once you have determined your first overnight stay in Kenya, you can submit your application. Do this at least 7 days before departure and if possible earlier, the sooner the better. You can apply for the visa for Kenya online from us 24 hours a day.

Can I apply for others?

Yes, you can fill in all fellow travelers in one application. Even if you are not traveling yourself, you can apply for a Kenya visa for another person. Obviously, you must then have permission to use all data and documents required to apply for a visa from the relevant traveler (s). It is also possible to add multiple travelers to Kenya on one application form. Because a lot of data only has to be entered once, this can save a lot of input.

My visa application has been processed, but I still haven't received an email. What should I do?

If, after paying your visa, you have not received an email from us within an hour, first check the junk mail folder (spam box). Didn’t receive an email there either? Please contact us by phone or e-mail via the contact page.

Is it possible to extend an existing visa for Kenya?

No, it is not possible to extend a visa for Kenya, if the validity of your visa expires or you want to re-enter the country (with a single-entry visa) you must apply for a new visa.

When and how can I pay for the Kenyan visa application(s)?

After submitting the online application form, you must make the payment. You can do this with: iDeal, Paypal, Bancontact or credit card. If a surcharge is charged for the collection and / or shipping method you have chosen, this will be added directly to the total amount.

Required documents and related questions

Which documents should I provide in order to obtain a Kenyan visa?

Which data and documents you have to provide depends on your destination (tourist or business), the number of entries required in Kenya. After submitting the online visa application for Kenya, you will receive a personal email from us with instructions on how to provide the necessary documents for your situation.
You can also check which documents these will be on this page.

Which conditions apply to my passport?

The passport has to be valid for at least 6 months upon departure from Kenya. It should also contain at least two blank visa pages.

How can I upload my photograph and passport scan?

After payment of the Kenya visa has been paid you will be redirected to the upload page. Here you can upload a passport photo and passport for each traveler, this is very easy with the provided upload tool on the relevant page. The most common file formats and file sizes can be used. After uploading the files you can cropping / cropping the image so that the correct part of the image remains.

Does my passport state the letter O or the number 0?

Document numbers in the Netherlands never contain the letter “O”, but they can contain the number “0”. Even though it seems that there is a letter O in your passport, it will be the number 0. It is also important to know that document numbers in the Netherlands are 9 characters long.
Belgian document numbers may include the letter (s) “O” and / or the number “0”. Belgian document numbers are 8 characters long and always start with 2 letters followed by 6 numbers.

Which conditions apply to my photograph?

The passport photo scan must be of high quality and in color with a white background. The photo must have been taken within the last 6 months, without glasses. Headwear is only allowed in the passport photo if this is for religious reasons: The visibility of the entire face is then a requirement.

Do I have to book a flight and/or hotel in advance?

To apply for the Kenya visa, you must provide a copy of your flight schedule, which lists the return flight or transit, as well as a hotel confirmation under the name of the applicant.

Which conditions apply to the guarantee letter?

In order to obtain a business visa for Kenya, you must provide an English-language guarantee letter, on stationery from the Dutch company. A sample of this will be sent by e-mail immediately after submitting your online application.
The warranty letter must contain at least:

  • The full address and Chamber of Commerce number of the Dutch company
  • The required period of validity as well as the number of entries required
  • State that the company guarantees all expenses incurred
  • State the full name of the traveler
  • State that the traveler is insured
  • Declare that the traveler will leave the country before the visa expires
  • The first travel dates
  • Description of which business activities
  • Must be signed by supervisor or human resources

Canceling or changing an existing application

Is it possible to cancel my application?

After receiving your passport scan and the other documents, we will process your application. From that moment on, cancellation of the request is no longer possible. If you want to cancel your application before you have submitted your passport and documents, please contact us by phone or e-mail.

I made an error on my application. Is it possible to correct this?

In this case, please contact us as soon as possible to indicate what is not in order. Whether your visa application can still be corrected depends on the nature of the error and the status of your application. If we have not delivered your application to the embassy yet, it is possible to make changes. If your applicaiton is already in the hands of the embassy, there is nothing we can do. You must obtain a new visa with the proper information and cancel the existing one.

My application has been refused. Can I get my money back?

No. We must pay the visa in advance. If the Kenyan government decides that you are not allowed to enter the country for any reason, we cannot get these costs back. This also goes for regular visa applications.

However, if your e-visa applicaiton has been denied, you can still try to obtain a regular visa. Traveldocs can assist you with this process. Please contact us for more information.

Additional questions

Can I get help with my application?

Always try to find your question on this page first, in almost all cases you will find the answer to your question about your visa application here.
In the unlikely event that you find no or insufficient answer to your question, we will of course be happy to help you, click here to contact us.

How do you handle my personal data?

We will only use your data to process your visa application. In doing so, we respect the privacy of every user of our site and will ensure that all personal information you provide to us will be treated confidentially. We strongly inform you that your data will not be sold or used for any other commercial purposes.
If you have any further questions about your privacy, please view our privacy policy or contact us.

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